24×7 Rapid Response Service For all Water and Flood Damage Emergencies in the North Bay, Santa Rosa, California and Napa.
We respond to all Aspects Of Water Damage Restoration
Water Damage Assessment | Our first step is to always assess the damage and use our specialised instruments and monitors to map out the extent of the damage.
Define Scope Of Works | We carefully plan the water extraction, drying, cleaning and restoration program that will be required to address the specific water damage or flood damage that has affected each client. We can provide detailed water and flood damage assessment and can provide restoration outlines to your insurance company to support any claims. At this stage we can provide fairly accurate outlines of estimated costs and the time required for the different phases in the restoration program.
Wet Surface Drying | We manage airflow, temperature and humidity using specialised Air Movers and Dehumidifiers and other equipment required for the different classes and categories of water damage. Controlling each of the required elements we are able to dry wet carpets, water damaged underlay and other building materials such as timber and concrete in the most cost efficient manager. Where required we lift wet carpet and wet underlay to maximise drying of these and also the affected subfloor.
Drying Of Structural and Commercial Materials | Advanced drying systems are used to dry walls, beams, joists and other structures that require industrial strength drying and can not be effectively dried by standard Air Movers.
Content Protection and Restoration | Before we start the water extraction process we move all furniture and other valuable items from the vicinity of the water damage, in order to save them from being damaged or to minimise the damage. Where this is not possible we elevate furniture and valuables to minimise water absorption and damage. We can evaluate the effect of water damage on content and can organise for restoration where content is salvageable. This includes cleaning of upholstery, carpet colour repair, steam cleaning dried carpet, repair of water damaged art work and the like. We can take rugs and other items offsite for drying and cleaning. Where we deem water damaged carpets and wet underlay to be unsalvageable we can organise to remove water damaged carpet and can professionally replay the carpets and underlay.
Structural Restoration | Our certified Water Damage Restoration Technicians are skilled to manage restoration programs end to end. From demolition work, through to the removal and relaying of floor boards. We can organise for structures to be rebuilt, replastering and painting. We repair water damaged roofs and ceilings and provide solutions for water ingress issues. We have a network of professional trades that understand water damage and how to best manage repair or constriction.
Ongoing Monitoring | We monitor the restoration program from drying right through to cleaning, repairs, rebuild and handover, and make alterations as required according to our findings on each monitoring visit. We keep our clients informed on our progress and report any issues upfront with a detailed plan on how these will be managed.
Reporting | We are able to provide final reports of work undertaken and the justification behind actions taken. This reporting assists with insurance claims and lends itself to a quicker and smoother settlement process. We are happy to work with assessors and loss adjusters and understand their requirements.
Serving Santa Rosa, California since 2001.